Tech Officer: Jnr System Engineer (KZN) - Fixed Term Contract
BCX
Durban, KwaZulu Natal
Salary not specified - Full-time
Job Description
About the Role
Business Unit
Responsibilities
- CPS
- Department
- EIS
- Reports To
- Manager: DC South
- Grade
- OP2
- Under general supervision, responsible for installation and operational support of VMWare & Microsoft based infrastructure and related back-end systems
- Plan, coordinate and implement system changes within client specified change windows. Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
- Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
- Assist with project delivery.
- Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
- the requirements of being part of a 24x7 on-call operation
- Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
- VMWare based infrastructure support
- Documentation/Technical Authoring
- Hardware/Software Installation
- Systems Testing and Quality Assurance
- Patching, software updates and deployment of business applications
Requirements
- 2 years’ experience in particular field of speciality within a large and highly complex organisation (cloud and platform support)
- Span of Control
- 0
- Level of Engagement
- Operational/Technical
