Product Manager

About the Role

The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026.

Responsibilities

• Key responsibility of the candidate will be to manage the Product lifecycle and execute on its GTM and in-life strategy. They will work closely with the various segment practices and channels to identify and successfully leverage Vodacom Business as a broader Technology company.
• Develop and maintain deep understanding of customer needs, market trends, and competitor activity related to the product and the broader technology market.
• Drive the uptake of the product through engagement with the sales organisation, to achieve or exceed the revenue targets and business objectives.
• Participate in shaping sales initiatives and pathways for route-to-market execution of the product strategy, nationally.
• Drive the product revenue & margin targets. Define and own the GTM Strategy for the product portfolio Value Propositions.
• Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex).
• Participate and drive sales cadence and pipeline management for the product.
• Inform the annual targets to be set for [the product] according to the agreed business plan, remaining overall accountable for revenue for the product.
• Ensure the product and product partners are correctly set up to deliver the right services and service levels to translate into an above industry Net Promoters Score (NPS) standard.
• Inform the price monitoring plan and participate in price optimization exercises.
• Curate Solutions to enable the SME market (aligned with SME customer journeys, commercial value proposition, easy to consume & payment methodologies).
• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Build collaborative partnerships and alliances for market success.
• Managing and collaborating with Vodacom Business management and sales teams to drive profitable growth for the business.
• To work closely with Vodacom Business Stakeholders to ensure they are ready to support the product & related services.
• Collaborate and champion cross-functional working relationships to create a unique, superior customer experience.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
• Manage the multiple internal & external stakeholders across the landscape.
• Hold a relevant degree in Computer Science, Engineering or IT or related field.
• Postgraduate qualifications (Desirable).
• +5 years Relevant Technology Product management experience.
• Familiar with Product Development lifecycles.
• Excellent track record in delivering high value products & services.
• Background in Enterprise Product Management preferably.
• Intelligence with commercial acumen and numerate.
• Good communicator and good interpersonal skills.
• Good team player.
• Confident presenter in sales and customer forums.
• Business development skills - unlocking the opportunity based on customers’ business requirements.
• Extensive experience in telecoms/IT design with proven technical co-ordination.
• Strong understanding of ICT Services i.e. Data Centre Colocation, Data Protection, ERP Applications, Public Cloud Hyperscalers and Private Cloud deployments.
• Experience in change management in a technological context.
• Team player, strong influence and relationship management skills.
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy.
• Fluent in English.
• Understanding of Product Development Life Cycle (PDLC) and execution on it.
• Experience in development of Microsoft Services through Appdirect (will be advantageous).
• Experience in development of Data and AI Services (advantageous).
• Ability to lead in high-growth, high-uncertainty environments.
• Ability to work in an international and distributed virtual team.
• Excellent Customer relationship management skills with ability to interact at executive leadership level.
• Strong communication and decision-making skills - ability to balance conflicting interests.
• Stakeholder management.

Requirements

• Customer Focus: Prioritizing customer needs and delivering excellent service.
• Accountability: seeks feedback and identifies opportunities for improvement or innovation.
• Collaboration: Actively fosters collaboration, seeks input and effective partners.
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset.
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, find sponsors).
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership.
• Organizational Savvy: Demonstrates strong.
• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies