OFFICER (QUALITY ASSURANCE)

About the Role

Circular: Circular 34 of 2026

Responsibilities

• osts are linked to the Institution/ Facility that forms part of the Ecosystem Service platform. Upon appointment, incumbents will be expected to render clinical services across institutions in the Ecosystem, as needed to sustain health service delivery.
• ENQUIRIES NOTE
• POST 34/301
• LIAISON OFFICER (QUALITY ASSURANCE) Chief Directorate: Rural Health Services
• SALARY CENTRE
• ENQUIRIES
• NOTE
• R338 106 per annum
• George Regional Hospital
• Minimum educational qualification: An appropriate national diploma (NQF 6) or
• equivalent in Public Relations Management or Public Administration or
• Communications with competencies that focus on the Key Performance Areas
• (KRA’s) of the post. Experience: Appropriate experience in interpersonal
• communication in a health- or social service setting. Experience in
• development, coordination and implementation of quality improvement plans/
• initiatives/ activities to support better outcomes. Appropriate practical
• application of MS Office (Word, Excel, PowerPoint and Outlook) in work
• activities. Inherent requirements of the job: A valid driver’s license (Code B/EB)
• and willingness to conduct outreach and engagement with communities,
• patients, families and ecosystem health partners. Willingness to work overtime
• and flexible hours when operationally required. Competencies
• (knowledge/skills): Ability to independently plan, organise and coordinate
• consumer quality and patient experience services, including problem-solving,
• analysis, decision-making and quality improvement initiatives. Excellent
• interpersonal, communication and conflict management skills to effectively
• engage with patients, staff and stakeholders, and support quality assurance
• objectives through effective communication practices. Ability to analyse data,
• identify trends, and develop, implement and monitor related quality
• improvement plans and interventions. Excellent administrative, organisational
• and report-writing skills, including survey and feedback management,
• supported by proficient computer literacy in MS Office (Word, Excel,
• PowerPoint and Outlook) for data management, reporting and information
• coordination.
• Coordinate and maintain Client Quality: Complaints, Compliments and
• Suggestions function of the facility. Coordinate and maintain a Real-Time
• Patient Engagement process and the prevention and mitigation of risks.
• Coordinate Patient Experience and Related Surveys and feedback processes.
• Support Information coordination functions. Perform Front Line Duties and
• Relief Support. Provide effective line management, supervision and people
• management of staff reporting to the Liaison Officer.
• Ms M Cillie Tel No: (044) 802-4498
• No payment of any kind is required when applying for this post.
• POST 34/302
• ADMINISTRATIVE OFFICER: SUPPORT SERVICES
• Chief Directorate: Metro Health Services
• SALARY
• CENTRE
• Framework, regulated norms & standards, etc.) at the Hospital. Support to the
• Assistant-Director: Support Services.
• Ms.CB Matthews Tel No: (021) 571-8040
• No payment of any kind is required when applying for this post. Candidates
• may be subjected to a competency test.
• POST 34/303
• PROFESSIONAL NURSE GRADE 1 TO 2 (GENERAL: CHRONIC WARD)
• Cape Winelands District
• Grade 1: R337 359 per annum
• Grade 2: R411 978 per annum
• Grade 3: R495 423 per annum
• ID Hospital (Malmesbury) West Coast TB Centre
• Minimum educational qualification: Basic R425 qualification (i.e.
• diploma/degree in nursing) or equivalent qualification (R683) that allows
• registration with the South African Nursing Council (SANC) as a Professional
• Nurse. OR - A 4 year Bachelor Degree in Nursing (R174) that allows
• Nurse. OR - A 3 year Diploma in Nursing (R171) that allows registration with
• the South African Nursing Council (SANC) AS A General Nurse. Registration
• with a professional council: Registration with the SA

Requirements

• R338 106 per annum
• Wesfleur Hospital
• Minimum educational qualification: Grade 12/Senior Certificate. Experience:
• Appropriate experience within a support services environment and contract
• management. Inherent requirements of the job: Valid (Code B/EB) drivers’
• licence. Competencies (knowledge/skills): Knowledge of Human Resource,
• Fleet Management, SCM procedures, Labour Relations policies and prescripts
• and Service Level Agreements in respect of Outsourced Services. Good
• 217
• communication skills, both verbal and written and computer skills (MS Office,
• Excel and Word). Ability to draft and implement standard operating procedures
• as well as the ability to draft service level agreements and contracts.
• Knowledge of the Treasury Regulations and Contract Management, PFMA,
• OHS and Public Service Acts as well as knowledge of Western Cape
• Government maintenance protocols.
• Effective and efficient supervision of the Support Services Sections (Drivers,
• Porters, transport, telecommunication, linen and laundry, catering, workshop,
• grounds and security services). Responsible for Contract Management
• (Infection control, Grounds, Security Services). Responsible for administrative