Intermediate Product Designer

About the Role

Are you passionate about creating meaningful digital experiences that make complex things feel simple? Do you enjoy understanding users, solving challenging problems, and working closely with product teams to deliver impactful solutions?

Responsibilities

• As a UX / Product Designer, you'll be involved throughout the product lifecycle, from discovery to delivery and continuous improvement.
• You will:
• Solve complex customer and business problems through thoughtful design
• Conduct research and uncover insights that inform product decisions
• Design end-to-end user journeys and workflows
• Create wireframes, prototypes and high-fidelity designs using Figma
• Collaborate closely with Product Managers, Engineers and key stakeholders
• Facilitate discussions, gather feedback and align teams around solutions
• Use testing, data and feedback to continuously improve experiences
• Contribute to design standards, best practices and design systems
• Help create products that balance user needs, business goals and technical constraints
• Relevant qualification in UX Design, Product Design, Interaction Design, Human-Computer Interaction, Graphic Design or a related field
• At least 3 years' experience in UX Design, Product Design or a similar role
• Strong proficiency in Figma
• Experience designing digital products from discovery through to delivery
• Experience creating user journeys, wireframes, prototypes and interaction designs
• Experience working in cross-functional product teams
• Strong communication, facilitation and stakeholder engagement skills
• A portfolio showcasing design thinking, problem-solving and end-to-end product work
• Fintech, banking, payments, SaaS, platform or B2B environments
• Designing complex workflows and operational tools
• User research and usability testing
• Design systems and component-based design
• Agile product development environments
• Accessibility and inclusive design practices
• We're looking for someone who:
• Thinks like a product designer, not just a visual designer
• Is curious about users and the problems they experience
• Can confidently explain their design decisions
• Collaborates exceptionally well with engineers and product teams
• Is comfortable navigating ambiguity and complexity
• Understands that great design is about solving problems, not decorating screens
• At Capitec, you'll work with talented people who are passionate about creating products that make banking and business easier. You'll have the opportunity to influence meaningful customer and merchant experiences while growing your skills in a collaborative, high-performing environment.
• You'll be part of a team where your ideas are valued, your work has impact, and continuous learning is encouraged.

Requirements

• Diploma in User Experience / User Design

Preferred Qualifications

• A relevant qualification in User Experience / User Design
• Clear criminal and credit record