Senior Product Designer

About the Role

Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian Securities Stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the largest internationally active insurance groups in the world with a presence in 27 countries and has the biggest non-banking financial services footprint on the African continent.

Responsibilities

• Use and apply current and relevant design methodologies, tools, frameworks, and practices to solve for, and design experiences that enable and support Sanlam's customers.
• Define interactions and services based on relevant business, technical, and design considerations.
• Conduct user research and usability testing to ensure validated design solutions, capturing insights and testing data, packaged for distribution and feedback sessions.
• Own the UX and Interaction Design deliverables as agreed upon during performance contracting.
• Make design ideas tangible for the project team and stakeholders through visual storytelling, UX and interaction design techniques.
• Present, explain and discuss design decisions eloquently, and give design feedback.
• Execute product design tasks and maintain a high quality of deliverables.
• Collaborate with UX Architects, Service Designers, BA's, Product Managers and other stakeholders to understand objectives and key business outcomes, user needs and behaviours to inform the design solutioning.
• Collaborate with Front End Developers, Product teams, the Design System team, and other relevant stakeholders to ensure that final product code delivery is representative of the most feasible and preferred design solution

Requirements

• Bachelor of Design (Product Design) with experience / exposure to Interactive and UX Design.
• At least 8 years of experience in the discipline of Product Design across varied customer personas, business problems and devices, including mobile.
• Experience with UX design for mobile is required.
• Experience working in cross-functional product teams as a senior product designer, UX designer or comparable role.
• Experience with multimedia.
• Experience designing for financial products and markets.