Market Developer
Mukuru
Cape Town
Salary not specified - Full-time
Job Description
About the Role
You’ll work cross-functionally, think commercially, and be hands-on in executing strategy—turning insights into action and opportunities into results.
Responsibilities
- Lead customer acquisition, retention, and increased usage of Wallet & VAS products in assigned markets
- Act as the Wallet & VAS ambassador—building strong visibility and share of mind
- Enable and train sales and marketing teams on effective value-based selling
- Ensure customer benefits and product features are clearly and consistently communicated
- Strengthen and optimise distribution channels
- Coordinate and manage cross-functional projects aligned to business strategy
- Track daily progress, manage priorities, and resolve delays proactively
- Ensure projects are delivered on time, within scope, and with measurable outcomes
- Identify and escalate risks, resourcing needs, or dependencies where required
- Identify new products, services, and partnership opportunities
- Assess opportunities for commercial, strategic, and legal viability
- Prepare and present compelling business cases for approval
- Build relationships with potential partners and negotiate mutually beneficial agreements
- Support or lead implementation of approved opportunities
- Support budgeting and market performance reporting
- Conduct pricing reviews and contribute to pricing strategy
- Manage partner relationships, negotiations, and ongoing commercial engagements
- Monitor market trends, customer needs, and regulatory changes
- Analyse competitor offerings, pricing, and business models
- Translate insights into actionable recommendations
- Participate in weekly KPI and monthly performance reviews
- Attend product training and development programmes
- Take ownership of continuous learning and growth
- Payments, remittances, and digital financial services
- Sales and marketing processes (B2C & C2C)
- Commercial agreements and contracts
- Operating licences and regulatory environments
Requirements
- Strong communication and interpersonal skills
- Sales and negotiation ability
- Analytical and problem-solving mindset
- Excellent organisation, time management, and attention to detail
- Self-driven, resilient, and results-oriented
- Grade 12 (essential)
- Relevant tertiary qualification (essential)
Preferred Qualifications
- 2–3 years of work experience (business development experience advantageous)
- Exposure to financial services is desirable